SQiN FAQ'S

What do you mean by small batch skincare? 

All of our formulations are crafted in batches of 55 gallons or less.  Roughly the size of a typical bourbon barrel, this size helps us maintain consistency in our formulations and ensures you always receive a high-quality product.

 

How much is shipping?

Free standard shipping over $50 (not including sales tax).

USPS First Class (2-5 days) $5.95

USPS Priority Mail (2-3 days) $9.95

Orders placed after 1 pm PST will be shipped following business day.  Shipping times vary by buyer location. 

 

Do you ship Internationally? 

Yes, We ship USPS International to Canada and most countries in Western Europe. Rates as follows:

$0-$90 USD - $10.95 after any discount or promo code.  

Free shipping on orders over $95 USD after any discount or promo code.

 

Does shipping include of tariffs or duties?

No.  Due to the complexity of international laws and taxes, we do not include those fees in the orders. You are responsible for any local customs and duties on your order. Countries tariffs and duties vary.  We are required by law to disclose the full value of the package contents and cannot alter this value. If an order is refused, then you are responsible for the original shipping expenses we incurred to ship you the package, as well as any additional duties, fees, customs or taxes incurred in shipping. We discount all our international shipping costs for customer convenience, so the original shipping expense will be higher than the amount you paid. If you qualified for free shipping, you will also be charged the original shipping expense we incurred to ship you the package.

 

How do I use my promo or discount code?

During checkout, enter your code in the box provided.  Valid codes will be discounted before checkout.  Discount codes cannot be combined or used on our auto-ship program.

 

Approximately how long will The Experience last me? 

If used daily as indicated The Experience will last approximately 3 months

 

Why do you call your products uncommonly crafted?

Well, the answer is several-fold.

  1. The average man’s skin is roughly 25% thicker and secretes substantially more oil. To account for this, formulas must be lightweight and fast absorbing to ensure penetration of the skin’s outer layer. It’s also important to be careful of the types of oils used for men’s skin care products. Many oils, even plant-based, can cause irritation and breakouts that might not otherwise occur in a woman’s skin. 
  2. We use only organic, plant derived and safe synthetics in our formulations. The vast majority of skin care products use industrial chemicals and toxic synthetics because they create a texture and look that are appealing and inexpensive to manufacture. Many of these chemicals have been shown to be harmful to both your skin and body.

 

Do you test on animals?

All of our formulas are cruelty-free, plant-based, and we never test on animals. We also never use animal byproducts in our ingredients.

 

Our your products made in the US?

Yes all of our products are finely crafted in the USA.

 

How can I trust your product actually works? 

The best way to trust our product is to give it a whirl. That’s why we are offering you a sampler kit for free (you pay just $5.95 to cover the shipping). Our sampler kit includes a 7-10 day supply of our Cleanser, Moisturizer and Sunscreen to ensure you are completely satisfied before you buy. Be sure to keep the sample containers as they also make great travel containers for when you’re on-the-go.

 

Do you have a money-back guarantee? 

Don’t ever trust a product that doesn’t. We offer a no nonsense, no questions asked, money back guarantee. See our money-back guarantee section for more details

 

When will my order be shipped? 

All orders will be shipped within one business day of successful payment.  Orders placed after 1 pm PST may be shipped out the following business day.  We do our best to provide same day service.

 

Who do you support with your donations?

We donate and support various environmental organizations that have a strong record of their activities based on IRS 990 tax documentation and productivity in their causes.  We choose only organizations that show stability, transparency, accountability and productivity.  In addition, we will only support organizations that contribute a large percentage of their fundraising directly back to their programs and not to inflated salaries and other “administrative costs.” 

Two of our favorites organizations are the Ocean Conservancy and New Plastics Economy.  Both organizations are working hard to save our rivers and oceans from a wide variety of problems including over-fishing, preservation of our reefs and the massive amount of plastic waste that is polluting our oceans. Please check them out if you would like to contribute to their ongoing efforts.  We will be continually updating our Sustainability section with updates as we strive to become a better company through active efforts and contributions.

 

You say you use Eco-friendly packaging, what does that mean?

From our bottles to our shipping boxes, we use a high percentage of recycled materials in the majority of our packaging.  Our bottles and labels are made with 100% recycled aluminum.  Our shipping, packaging, and marketing materials are also made with a high percentage of recycled content and varies in percentage.  Feel free to drop us a line if you have any questions about anything we use.